Digital is vital. The 2022 Digital Maturity Index Report explains four key areas where your credit union needs to measure up.
86% of credit unions identify digital as key to their competitive differentiation. But digital differentiation is about more than an app store rating.
Key benefits you will get from reading the report is understanding how to improve:
- Culture: Leadership, Communications and Focus on Member Experience
- Organization: Type of Organization Structure and Focus Determining Tech Investments
- Technology: Use of Modern Tech and Member Journey Tools
- Data Insights: Measurement, Data Driven Outcome and Use of Member Insights
Learn about credit unions that are taking the steps necessary to increase their Digital Maturity Index and how your organization can adopt their practices.
